In 2022, for the 1st time ever, Monoma Finland has received the ISO-9001: Quality Management Systems accreditation. By implementing the ISO structure in Finland, we are continuously improving the relationship between our customers and our organisation. The ISO-9001 standard is a guarantee of a consistent, transparent, and reliable working method. Our Business, Quality & Control department monitors our working method in all the countries where we are currently active.
Through the implementation of the ISO structure, we now have a better efficiency and consistency of our major business practices, a better understanding of the needs of our customers and a better regulation of successful working practices. Alongside this, we’ve improved our customer satisfaction, our risk management, and our internal communication.
At Monoma, we strive to continuously improve our organisation, our working methods, and our relationship with our customers. We always set the bar a little higher for ourselves. In addition to Finland, Monoma France, Ireland & Netherlands have also acquired the ISO-9001 accreditation!