Through the implementation of the ISO structure, we now have a better efficiency and consistency of our major business practices, a better understanding of the needs of our customers and a better regulation of successful working practices. Alongside this, we’ve improved our customer satisfaction, our risk management, and our internal communication.
At Monoma, we strive to continuously improve our organisation, our working methods, and our relationship with our customers. We always set the bar a little higher for ourselves. In addition to Finland, Monoma France, Ireland & Netherlands have also acquired the ISO-9001 accreditation!